The service of preparing systems and guidelines for visitor and VIP protocols aims to develop and implement precise and organized reception procedures, ensuring the highest level of professionalism and organization in receiving visitors and VIPs. This enhances the institution’s reputation and ensures a positive experience for visitors and important personalities. Implementing good protocols contributes to improving communication and interaction between the institution and its guests, building trust, satisfaction among the public, and helping establish a good reputation for the facility:

1. Identifying Requirements: Collaboration with clients to identify their specific reception needs and determining the visitors and VIPs who may visit the institution.
2. Protocol and Procedure Development: Based on the requirements, precise protocols for receiving visitors and VIPs are developed. These protocols include arrangements for their reception, registration, and guidance within the facility or event location.
3. Preparation of Guideline Documents: The protocols and procedures are documented in detailed guideline documents. These guidelines help facility staff or event organizers understand the requirements and correctly implement the protocols.
4. Training: Staff responsible for reception are trained to effectively and professionally implement the protocols. Training includes interacting with visitors and VIPs politely and professionally.
5. Review and Improvement: This service provides ongoing monitoring and evaluation of protocols and guideline documents to ensure maximum effectiveness and improvement as needed.